NIVOMAX services

Services for your NIVOMAX operation.

A technical publication program brings together software, content, infrastructure and people. Whether you are evaluating a new platform or extending an existing NIVOMAX installation, Synaxiom can help plan, implement and support the work, with services scoped to your requirements.

Three technical specialists discussing work at a shared computer.

Choose the work you want us to take on

Keep delivery within your team, bring in specialists for particular tasks or arrange a dedicated Synaxiom team alongside your own. We document the scope, responsibilities and handover points so the engagement fits your operation.

Advisory and consulting

Turn requirements into a documented solution and a practical delivery plan. We work through publication processes, infrastructure design, integrations, governance and the changes your teams need to prepare for.

  • Requirements and solution blueprint
  • Infrastructure and integration design
  • Operating responsibilities and change planning

Implementation and integration

Put the agreed design into service. We configure NIVOMAX, prepare data, connect systems and carry out the deployment work, followed by testing and a documented handover.

  • Application and environment configuration
  • Migration, conversion and system integration
  • Testing, acceptance and handover

Support services

Support the work after deployment, including daily operational assistance, incident response and optional direct End-User Support. Basic and Premium arrangements can be combined with the user coverage and separately scoped technical services your installation needs.

  • Operational assistance and incident handling
  • Premium provides support informed by deeper knowledge of your NIVOMAX environment and business operations, maintained through a customer-specific knowledge base and structured knowledge transfer.
  • User coverage, Server Environment Support and cloud infrastructure options

Training and certification

Build competence around the roles in your program. Professional Pathway offers remote training and assessment for eligible licensed users and approved partners, with individual and organization-sponsored arrangements.

  • Role-based knowledge and practical workflows
  • Knowledge transfer and team development
  • Assessment for certification

Infrastructure within the engagement

Infrastructure design is part of advisory work; configuration is part of implementation. Ongoing cloud infrastructure and Server Environment Support are separate service scopes.

EFB readiness assistance

SYNAXIOM can help with NIVOMAX configuration, supporting documentation and deployment readiness for your intended EFB use.

Your organization evaluates NIVOMAX within its EFB program and obtains any required operational approval or authorization from its aviation authority.

Who we work with

Explore how the services fit publication supply, aircraft operations and maintenance work.

Define your engagement.

Tell us what you need to accomplish, the teams involved and the work you want Synaxiom to perform.

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