Expert Services for the NIVOMAX Aviation Technical Publications Platform
Synaxiom is the exclusive vendor and integrator of NIVOMAX, delivering specialized services that support the full lifecycle of aviation technical publications across commercial and civil aviation environments.
We work with OEMs, airlines, operators, and MROs to design, implement, operate, and support NIVOMAX deployments. Our services ensure compliance, operational efficiency, and long-term platform value.
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End-to-End Services for NIVOMAX
From initial advisory to long-term operations, Synaxiom provides comprehensive services purpose-built for the NIVOMAX aviation technical publications platform:
Advisory & Enablement
Clarity from the start. Confidence for the future.
Every successful NIVOMAX deployment begins with a clear understanding of operational, regulatory, and technical requirements. Synaxiom provides advisory services to ensure the platform is designed correctly from day one.
These services reduce implementation risk and establish a strong foundation for scalable, compliant operations.
Advisory services include:
- Aviation technical publications strategy and platform design
- Alignment with OEM, operator, and MRO workflows
- Compliance-driven architecture planning
- Deployment readiness for live operational environments
Implementation & Integration
From concept to operation, seamlessly.
Synaxiom is the only organization authorized to implement, configure, and customize NIVOMAX. We lead all platform deployments, whether working directly with customers or alongside third-party partners.
For multi-party engagements such as OEMs working with system integrators or cloud providers, Synaxiom leads all NIVOMAX-specific implementation and customization activities.
Implementation services include:
- NIVOMAX platform deployment and configuration
- Data transformation and migration from legacy systems
- Custom workflows, business rules, and modules
- Integration with ERP, PLM, identity providers, and enterprise systems
- Alignment with ATA, S1000D, and OEM standards
Cloud Infrastructure and Platform Operations
Designed for NIVOMAX. Deployed on your terms.
Synaxiom designs and manages cloud infrastructure specifically for the NIVOMAX aviation technical publications platform.
We assess operational needs and design an appropriate infrastructure architecture. This architecture is deployed on the customer’s preferred cloud provider, including AWS, Microsoft Azure, or Google Cloud Platform.
This service includes:
- Infrastructure architecture design for NIVOMAX
- Secure configuration in customer-owned environments
- Application stack deployment and management
- Performance, scalability, and compliance optimization
- Ongoing platform operations and maintenance
Customers retain full ownership of their cloud environments, while Synaxiom acts as the specialized team managing NIVOMAX-specific operations.
Electronic Flight Bag (EFB) Readiness Support
Supporting operational deployment responsibly.
For airlines and operators, Synaxiom supports NIVOMAX deployments used as part of Electronic Flight Bag (EFB) environments, including:
- Class 1 and Class 2 EFB configurations
- Type A and Type B applications
- Subject to operator approval and applicable regulatory requirements
The EFB Readiness Package includes:
- Configuration guidance for operational use
- Deployment and documentation support
- Alignment with operator approval processes
- Best-practice recommendations based on real-world deployments
Synaxiom does not certify Electronic Flight Bag systems. Instead, we support operators in preparing NIVOMAX deployments responsibly and efficiently for internal approval processes.
Knowledge, Training, and Certification
Empower your people. Secure long-term value.
Synaxiom delivers the only official training and certification programs for NIVOMAX, developed by the creators of the platform.
Training and enablement services include:
- Role-based training for operational and technical teams
- Professional Pathway Certification programs
- Administrator, specialist, publisher, and system-level training
- Knowledge transfer to reduce long-term dependency
These programs ensure teams can confidently operate, administer, and extend NIVOMAX in production environments.
Ongoing Support and SLA Services
Flexible support built around your operation.
Synaxiom offers configurable support and SLA options, allowing customers to choose the level of assistance that fits their operational needs.
Whether full operational support or expert escalation is required, Synaxiom ensures NIVOMAX remains secure, reliable, and performant.
Support services include:
- Tiered SLA coverage, including L1, L2, L3, or L3-only
- Proactive monitoring and issue management
- Platform administration and optimization
- Long-term operational continuity support
Why Synaxiom
- Exclusive vendor and integrator of NIVOMAX
- Trusted by 2,000+ organizations worldwide
- Deep expertise in aviation technical publications, including IETP and IETM
- Proven delivery across OEM, operator, and MRO environments
We do not just support NIVOMAX. We are the team behind it.
Who We Serve
Synaxiom supports aviation organizations across the technical publications ecosystem:
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OEMs distributing and monetizing technical publications
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Airlines and Operators deploying NIVOMAX in operational environments
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MROs executing maintenance activities using OEM publications
All services are delivered exclusively for commercial and civil aviation environments.
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