OsTicket Support Ticket SystemThe Ideal open-source help desk for your business
Offer your clients the best possible customer service.
OsTicket Support ticketing system has a whole suite of features that allow businesses to provide top quality support for their customers, all while saving on licensing costs. Easy to understand and easy to use, OsTicket Support ticket system has become one of the most popular choices of help desk’s for companies across the globe. If you are looking to implement a new ticketing system or replace an existing one, contact our experts today!
OsTicket
- Customer portal
- Analytics
- Easy to use
- Custom Fields
- Cost Effective
Industries
Excellent for small to medium businesses across various industries who have a need to provide customer support for their clients.
Platform
- Online with SYNAXIOM Cloud Service
- On premise
Why SYNAXIOM?
- Numerous successful implementations & subject matter expertise to guide you.
- Experts in customizing, extending and implementing osTicket Support Ticket Systems.
Deploy a feature rich customer support ticketing system at a fraction of the cost.
Contact us now for more information.
TOP QUALITY HELP DESK SOLUTION RIGHT AT YOUR FINGERTIPS
osTicket - Helpdesk & Support Ticket System
osTicket - Helpdesk & Support Ticket System
TOP QUALITY HELP DESK SOLUTION RIGHT AT YOUR FINGERTIPS
Ticket Distribution
Organize, assign and handle your tickets according to departments and teams
Customizable
Custom fields, help desk topics, forms, lists, filters and more.
Reports
Generate reports that allow you to keep track of your help desks functionality and performance.
Time-efficient
Auto-responder allows for responses to be customized and automatically sent out every time a new ticket is received
WHY deploy an Open Source Support Ticketing Solution?
INVEST ONLY IN KNOWLEDGE, PROCESS AND CUSTOMIZATIONS
Strong B2C & B2B relationships are pivotal to every businesses success. As your company’s client base continues to grow, maintain a top quality customer service by providing timely and accurate solutions for your customers.
- Easy to use interface – Reduces training times, increases productivity and results in improved customer satisfaction
- Compatible – osTicket is platform independent therefore it functions across all operating systems
- Configurable – Tailor a solution to include only the features that you need
- … And much more.
For a full list of features click here.