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All hosting servers are in good health*.
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All email servers are in good health*.
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| *If you are experiencing difficulties please do not hesitate to submit a support ticket and we will investigate the issue further. | |
What you will find here
- Information resources specific to your project (please login first to view this content)
- Submit support tickets (available to clients only & please login first)
- General information on IT related topics
- Frequently Asked Questions
Please note that all Support+ requests may have additional charges as they are not covered under the regular maintenance agreement. You will be requested to approve any possible charges prior to work being done if you do not have prepurchased support credits with us
Help Desk FAQ
How do I submit a ticket?
In order to submit a ticked, you must have a valid username and password provided by SYNAXIOM. The help-desk is only available to our clients with a current maintenance agreement. Once you are logged in please click on the “Submit a Ticket” button on the right to create/submit your ticket.
How do I change my password?
If you want to change your password, just click on the ‘LOST PASSWORD’ link on the login window and follow the instructions to change your password.